We're Here to Help

Got a question? Something not working? Just want to say hi?
Archie the Owl has got you covered.

📧 Email Support

The best way to reach us. We respond to every email, usually within a few hours during business days.

🕐  We typically respond within 4–8 hours on weekdays, and within 24 hours on weekends.

Common Questions

I paid but didn't receive my letter

First, check your spam or junk folder — our emails sometimes land there. If you still can't find it, email us with the email address you used to pay and we'll resend it right away.

My download link expired before I could download

No problem — your letter was emailed to you as an attachment. Check your inbox (and spam folder). If you still can't find it, email us and we'll send it again.

I need to make a change to my letter

We can regenerate your letter if there was a mistake with the information you provided. Email us at support@mycourtletter.com with the corrections needed and we'll take care of it.

I want a refund

Due to the instant digital delivery nature of the service, all sales are generally final. However, if there was a technical error and you never received your letter, please contact us and we will make it right.

I need legal advice about my case

We are not lawyers and cannot provide legal advice. Please consult a licensed attorney in your state for guidance on your specific situation. MyCourtLetter.com only helps write the letter — your attorney handles everything else.